How to Submit and Track Your Support Requests

Overview

This article provides information on how to submit and manage your support requests. We have moved all support communication to our centralized help center, making it easier and faster to receive assistance. Below are the channels you can use to reach our support team.

Available Support Channels

1. Email Support

• Email address: support@displ.com
• Recommended Use: This is the primary and cost-free method for submitting support requests.
• How to Submit:
  1. Compose an email detailing your issue or request.
  2. Include any relevant attachments or screenshots (Name of your platform and Device is very often needed).
  3. Send to support@displ.com.
  4. You will receive a confirmation email with a ticket number once your request is logged.

2. WhatsApp Bot

• WhatsApp Link: https://wa.me/15557067978
• Phone Number: +1 555-706-7978
• Recommended Use: Ideal for important leads or urgent matters where quick interaction may be needed.
• How to Submit:
  1. Click on the provided WhatsApp link or open a new chat with +1 555-706-7978.
  2. Send a message describing your issue or request.
  3. Include any relevant attachments or screenshots (Name of your platform and Device is very often needed).
  4. A support agent will respond as soon as possible, and your request will be turned into a support ticket.

Frequently Asked Questions

1. What if I already contacted an agent directly?
   All future support requests should go through the official channels listed above to ensure a timely and documented resolution.

2. Is there any cost to submitting tickets via email?
   No, email support is completely free of charge.

3. How quickly will I receive a response?
   Our support team aims to acknowledge new requests within one business day. Resolution times vary depending on the complexity of the issue.