Forms

Forms are essentially the recollection of answers, interactions and triggers activated by your audience. 

To find the Forms & action dta module, please refer to it's module inside th Insights & data section.
 

Multiple choice forms

Using forms, you may understand multiple choice answer, as examples, how many people:

• Liked the service or product;
• Disliked the service or product;
• Rated 1-5 their experience;
• Clicked on a certain link, button or ad;
• Smiled to get a special offer.

Text input forms

Also, you may receive sentences in the form of text, for example:

• Customer rates experience good: "it was very good, staff was very kind"
• Customer rates experience bad: "turn on the AC, it was very hot here"
• Name, e-mail and phone numbers.

Screenshot form

And you may also take screenshot to register what was being played on screen at the time.

Example: this was the image at the screen at the moment the form was triggered:

How to retrieve forms data

The format of forms is, essentially, a table of information that may be accessed via 3 different ways:

a) In your CMS, in Insights & data section;

b) In the Forms .xlsx report (Excel compatible);

 

c) Via a DISPL official public API query.