Session Time
In the context of analytics report appearing imprecise, session time plays a big role.
Short session time causes double-counting
Session time is the amount of time in minutes the DISPL CMS user set with one goal: to forget the customer if they're not detected often.
Example: If the session time is set to 10 minutes, and the visitor returns after this time, he or she will be double-counted. Thus, the reliability of your analytics collecting will drop.
How to check and solve
- Log in to your DISPL CMS platform.
- Open Settings, at the toolset icon.
- Change the "Storage of face descriptors on the device" number to a more realistic and effective one, such as 6 hours (360 minutes).
- Scroll down the page, click on "Save".
- Done!
Please refresh the page and make sure the number is updated.
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