DISPL KIT — Deployment Checklist (Hardware + Sensor + CMS)

Complete step-by-step guide for first-time installation

1. Pre-Deployment Preparation

Hardware & Accessories

• DISPL Kit (player device)

• Official power adapter

• HDMI cable

• USB sensor

• Ethernet cable (optional)

• Wall mount/bracket if required

• Adequate ventilation space

Tools & Requirements

• Stable internet connection (Wi-Fi or Ethernet)

• Display/TV/monitor with HDMI input

• CMS login credentials

• Organization created in DISPL CMS

• Access to support documentation

• Smartphone, tablet or PC to manage CMS while working on the DISPL device

2. Hardware Setup

Physical Installation

• Place the player in a ventilated area

• Connect HDMI from player to display

• Connect power adapter

• Turn on the display and the player

• Verify DISPL Box boots to DISPL main menu screen automatically

• Follow initial setup wizard to set timezone and other information.

Network Configuration

Wi-Fi:

• Connect to Wi-Fi network

• Enter password

• Confirm connection status

Ethernet:

• Plug in Ethernet cable

• Confirm network access

Make sure no local server firewall obstructs DISPL Player's connection to our servers. Refer to this Whitelist guide for instructions on how to grant specific permissions.

3. Sensor Installation (Audience Analytics)

Connection

• Plug sensor into a USB port on the player

• Wait for sensor recognition

• Confirm sensor status in Player, under Devices > Camera, check if video feed shows. 

Placement

• Height recommended: up to 2.2 meters (black sensor with 4-meters range) or up to 4 meters high (white sensor with 6-meters range and built-in zoom)

• Sensor angled downward properly

• Sensor facing customer traffic direction, avoiding sideways detection, and waiting areas.

• Distance to subject: up to 4 meters

• Avoid glare, direct sunlight, or reflections; avoid posters and digital advertisement that may contain faces, since those may be recognized as visitors.

Validation

• Confirm sensor appears in CMS under device details, if Player's OS is Windows.

4. CMS Registration & Device Linking

Add Device in CMS

• Log into DISPL CMS

• Go to Devices → Add Device

• Enter Connection Code displayed on the player

• Assign device name and location

Verify Device Status

• Device appears as Empy, Online or Playback

• Last activity timestamp updates

• Sensor status shows Online

5. Campaign Setup (Digital Signage Mode)

Content Upload

• Upload media (MP4, images, etc.) to the Media Library

• Validate format and resolution requirements

Create Campaign

• Go to Campaigns → Create Campaign

• Add scenes or playlists

• Adjust playback duration and transitions

• Save the campaign

Assign to Device

• Assign the campaign to the device

• Push the update

• Confirm device downloads content

• Check the display for correct playback

6. Analytics Validation (Optional)

Data Verification

• Make sure correct license is assigned to the device, on CMS.

• At "General", turn on "Non-personalized recognition of visitors"

• At "General" > Additional recognition features, turn on all options

• At Connection, turn on "Send playback data" and "Send camera data"

• IMPORTANT: Confirm real-time detections and correct parameter capturing (such as gender and age) by setting up a metrics campaign. You may create a new campaign with the "In-store brand zone analytics". Follow campaign creation steps.

• Check face detection takes less than 1.5 seconds, if more, the test is failed, recheck the steps and system requirements. Check CPU usage under 100% under the task management application (Windows/Linux/Android).

• Check distance of face detection. If less than 4 meters, check lighting conditions and sensor placement. You may fine-tune the mimum face size in specific cases, contact support team for instructions.  

• Check dashboard for metrics

• Ensure demographic data appears after the Session Time (180 minutes by default - you may change it in CMS, under Settings)

• Adjust sensor and lighting if detection accuracy is low

7. Final System Test

Visual Test

• Screen orientation correct

• No scaling or cropping issues

• Audio functioning (if required)

Performance Test

• Smooth playback

• No system freezing

• Device stays continuously online

CMS Sync Test

• Device status remains Online or Playback

• Campaign changes sync quickly

• Sensor analytics sync as expected

8. Deployment Handover (Optional)

Customer Documentation

• Provide instruction sheet

• Provide device serial number 

• Provide CMS login info for users created (as applicable)

Internal Notes

• Record installation location

• Record campaign assigned

• Log installation date

• Record technician responsible